Privacy Policy

1. Data We Collect

We collect the following data in accordance with Saudi Personal Data Protection Law:

• Registration data: Name, phone number, email
• Location data: To provide service and determine addresses
• Transaction data: Booking and payment history
• Device data: Device type, operating system

2. Data Usage

We use your data for:

• Providing and improving App services
• Processing bookings and payments
• Communicating about your orders
• Fraud prevention and platform security
• Compliance with legal requirements

3. Data Sharing

We may share your data with:

• Service Providers/Salons: Only information necessary to perform service
• Payment processors: To complete financial transactions
• Government authorities: When legally required

We will not sell or rent your personal data to any third party for marketing purposes.

4. Data Security

We protect your data through encryption, approved security protocols, and restricting access to authorized personnel.

5. Your Rights

Under Saudi Personal Data Protection Law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data and close your account
• Withdraw your consent at any time

To exercise your rights, contact us at: info@nirvana-app.net

6. Data Retention

We retain your data as long as your account is active. Data is deleted after 3 years of inactivity. Financial records are kept for 10 years. All data is stored within the Kingdom of Saudi Arabia.